Our Privacy Policy for visitors and clients
This privacy policy explains how Pest Web Design collects, uses, and protects information when you visit pestwebdesign.com, contact us about web design, or work with us as a client. We keep things practical and transparent so you can understand what data we use and why.
This privacy policy is a general overview of how we handle information. It is not legal advice. If you have questions about your own compliance obligations, please speak with a qualified professional.
1. Who we are
Who this privacy policy applies to
This privacy policy applies to Pest Web Design (“we,” “us,” or “our”) and the website located at https://pestwebdesign.com/ (the “Site”). It covers visitors, prospective clients, and current clients who interact with us online.
- Business name: Pest Web Design
- Website: https://pestwebdesign.com/
- Contact email: info@pestwebdesign.com
- What we do: Flat-rate web design and related website design services for small businesses and local brands.
By using this Site or sharing information with us, you agree to the terms of this privacy policy. If you do not agree, please discontinue use of the Site.
We may update this privacy policy from time to time as our services, tools, or legal requirements change. When we make changes, we will revise the “Last updated” date near the top of this page and, when appropriate, provide additional notice.
2. Information we collect
Information we collect and how we receive it
We collect information so we can respond to messages, deliver web design projects, improve this website, and understand how people use our content.
Information you choose to share
When you fill out a contact or quote form, or email us directly, we may collect:
- Name and contact details (such as email address and phone number).
- Business name, website URL, and industry or niche.
- Project goals, budget ranges, and other details you choose to share.
Automatic website usage data
Like many websites, we may collect limited technical information when you visit the Site, such as:
- IP address, browser type, and approximate location.
- Pages viewed, links clicked, and time spent on the Site.
- Referring pages or campaigns (for example, from search or ads).
Client project information
If you become a client, we may also collect:
- Content, images, and brand assets you provide for your website.
- Login details you choose to share for collaboration purposes.
- Project communication, feedback, and work-in-progress documents.
3. How we use your information
How we use the information we collect
We use information to operate our business, deliver projects, and improve this website. We aim to use only what we need and to keep it as secure as is reasonable for a small web design studio.
To respond to inquiries
We use contact details and project information to:
- Reply to your messages and questions.
- Prepare project proposals and estimates.
- Schedule calls or meetings when needed.
To deliver and support services
For clients, we use information to:
- Plan, design, and build websites and related assets.
- Coordinate with you on revisions, approvals, and launch details.
- Provide post-launch advice or light support as agreed.
To operate, protect & improve the Site
We may use analytics and technical data to:
- Monitor traffic trends and improve content.
- Diagnose technical issues and protect against abuse.
- Guide decisions about future services and resources.
4. Cookies & similar technologies
How cookies and analytics tools may be used
This website may use cookies and similar technologies to understand how visitors use the Site, remember basic preferences, and support analytics or marketing.
What are cookies?
Cookies are small text files that are stored on your device when you visit many websites. They can help a website remember your actions and settings over time, such as language, login status, or which pages you visited.
Types of cookies we may use
We may use functional cookies (to help the Site work correctly), performance or analytics cookies (to understand which pages are most visited), and, occasionally, marketing or advertising cookies (for campaigns we run).
Third-party tools
We may use third-party tools such as website analytics, email marketing platforms, or ad networks. These providers may set their own cookies or similar technologies subject to their privacy policies.
Your choices
Most browsers allow you to delete or block cookies, or to set preferences for particular websites. Please note that disabling certain cookies may affect how some parts of the Site function.
5. Sharing information
When we share information with third parties
We do not sell your personal information. We may share limited information with trusted service providers who help us operate our business and deliver web design services.
Service providers
We may share information with third-party providers that support:
- Website hosting and security.
- Email and communication tools.
- Analytics, project management, or file storage.
Legal, safety, and rights
We may disclose information if we believe it is necessary to:
- Comply with applicable laws, regulations, or legal processes.
- Protect our rights, property, or safety, or that of our clients or the public.
- Assist with fraud prevention or security investigations.
Business changes
If we are involved in a merger, sale, or similar business change, information may be transferred as part of that process, subject to reasonable confidentiality protections.
6. Data retention & security
How long we keep information and how we protect it
We aim to keep information for only as long as it is reasonably needed and to take practical steps to protect it. No system is perfectly secure, but we treat your information with care.
How long we keep information
We generally retain contact and project information for as long as we have an ongoing business relationship, or as needed to maintain records, comply with legal obligations, resolve disputes, or enforce our agreements.
Where information may be stored
Information may be stored in online tools we use to run Pest Web Design (such as email providers, hosting platforms, and project tools), which may have servers located in different regions or countries.
How we protect information
We use reasonable technical and organizational measures appropriate for a small web design business, such as password protection, account access controls, and security features offered by our service providers.
No guarantees
While we work to protect your information, no website or online service can promise perfect security. Please use caution when sharing sensitive information online.
7. Your choices
Your choices and rights regarding your information
Depending on where you live and how you interact with us, you may have rights over your personal information. Regardless of location, we aim to be reasonable and responsive when you contact us with privacy-related requests.
Access & updates
You may contact us to request a summary of the information we hold about you, or to ask that we correct or update inaccurate details where we are able to do so.
Deletion & limitations
In some situations, you may ask us to delete certain information, or to limit how it is used. We will review and respond to these requests in line with our business needs and legal requirements.
Opt-outs & preferences
If we send occasional updates or resources, you can opt out at any time by using the link provided in those messages or by contacting us directly.
To exercise any of these choices, please email info@pestwebdesign.com with a clear description of your request. We may need to verify your identity before acting on certain requests.
8. Additional information
Children’s privacy and international visitors
This Site and our web design services are intended for businesses and adults, not children. We also recognize that visitors may come from different regions with different privacy expectations.
Children’s privacy
This Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us so we can review and remove it where appropriate.
International visitors
Our business is primarily focused on the United States, but visitors may access this Site from other countries. By using the Site, you understand that your information may be processed and stored in locations outside your home country, where privacy laws may differ.
Links to other websites
Our Site may link to other websites or resources we do not control. This privacy policy does not cover those sites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Changes & contact
Changes to this privacy policy & how to contact us
We may update this privacy policy from time to time. When we do, we will change the “Last updated” date below and, if the changes are significant, we may provide more prominent notice.
Last updated: [Add date here, e.g., January 1, 2025]
We encourage you to review this page periodically so you stay informed about how we protect and use information connected to our web design services and this Site.
If you have questions about this privacy policy or how we handle information, you can contact us at:
- Email: info@pestwebdesign.com
- Website: https://pestwebdesign.com/contact/
A practical privacy policy for real-world web design
Our goal is to keep this privacy policy clear and useful, just like our approach to web design. If something here is unclear or you have a concern, reach out and we’ll do our best to help.